Training & Support

As a Firespring franchisee, you will enjoy comprehensive training and ongoing support.

Regardless of your previous experience, Firespring Academy provides an intensive two-week training program to prepare you as a business manager and marketing consultant. We will also assist you through the launch of your franchise including location selection, business planning and additional on-site training.

Your Personal Support Team

  • Field Guide
    As someone who knows your market, your field guide serves as your advocate with franchise services and provides in-office support to help you grow your operation.
  • Sales Coach
    Your sales coach serves as a growth specialist, helping to motivate you and develop specific marketing programs to identify new business opportunities.
  • Marketing Specialist
    A product support expert, your marketing specialist understands the industries you serve and provides appropriate counsel to help you assist your clients to encourage return business.

After you open your doors, you will have access to ongoing online training courses, advanced certification programs and the dedicated support of a field guide, sales coach and marketing specialist to help you attract new business, serve your existing clients and grow your operation.

Client Support
Our support services team works extended shifts to provide one-to-one assistance across five continents. We also offer an ever-growing online knowledge database and extensive training programs designed to help your clients leverage their marketing and website investments for maximum impact.

Marketing
We will help you target qualified prospects, attract them through concentrated promotional efforts and retain their business using proven strategies. Your sales coach will work with you to tailor a plan to meet your specific objectives and keep you motivated while a dedicated marketing specialist will provide product support and industry-specific expertise to help you serve your clients.

Technology
For more than 10 years, Firespring has provided marketing services and website solutions to small businesses. You will enjoy access to the same sales management, CRM, accounting and project management software that has enabled us to attract and retain nearly 3,000 clients.

Network
Every Firespring franchise receives a localized website which will be linked to www.firespring.com and included in our global location finder. Administrative access to your website and content management utilities will be provided via a network-wide intranet site. You will also receive Firespring e-mail accounts and e-mail management tools.

Business Planning
You will receive training and ongoing support in the areas of business management, human resources, finance and operations. We will also provide a comprehensive operations manual and assist you in developing a customized business plan to implement and follow during your first year of operation.

Find out if owning a Firespring franchise is right for you. Request more information or call us at 877.249.2724.