Online Support

Do you need a quick solution to a technical problem or support issue? With our live online support tool, a support representative can fix your problem remotely while you watch and learn.

Give it a try now, we're here to help Monday through Friday from 9 AM to 4 PM Central time.

How It Works:

Step 1: Get started now by entering your e-mail address, phone number and Client ID# (if applicable) and clicking the Continue button.

Step 2: You are prompted to download a small, self-installing plug-in.

Step 3: A member of our support team will first chat online with you to learn more about the problem. If a screen-sharing session is necessary, you can grant permission to your support representative to view your screen and share control of the mouse and keyboard.

It's Fast, Easy and Secure

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Find answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

Welcome to Firespring Online Support
Your Email Address:
Your Phone Number:
Your Client ID#:
Please fill in the fields above, then click the button to proceed.
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